Quality Engineering Services
There is a perception held by the general public that quality engineering equates to cost. This misconception is underpinned by popular sayings like “you only get what you pay for”.
In the world of product design, quality is defined as “fitness for purpose” and this has many more dimensions than just cost – it’s a measure of how well a product fulfills all of its purposes ….. from cradle to grave. Understanding the needs of the people who come into contact with the product at all points of its life, therefore, is pivotal to creating a design of high quality.
The price and what’s written in the technical specification are very important but they are not everything. Other drivers such as time-to-market, manufacturability, logistics, maintainability, full-life cost, end-of life considerations etc. are all important and will have a bearing of the perception of Quality.
Through our previous employments our management team has benefited from having experienced many “faddy” Quality Initiatives that have been in and out of fashion, such as 5S, TQM, Lean, DFSS, Lean Six Sigma, PRINCE2 and lots of tools that underpin the initiatives such as Brainstorming sessions, DF*, Kaisen, QFD, VA/VE, Kano Analysis, Pugh Matrices etc. Our experience** tells us that these processes and tools can be hugely beneficial when applied to the right topic at just the right time, but they would also be an over-kill if their use was enforced on every project. Being truly independent we are at liberty to apply the tools only when needed and not to use them when they will not bring value. Our working knowledge of these tools brings a very comprehensive and powerful toolbox to the project team.
** Warley Design Solutions Directors Jon Ackland and John Durban have both trained as DFSS Black Belts and PRINCE2 practitioners.